Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

In this report the four pillars that are discussed that support Blue Shield's people strategy: ...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

With the work landscape rapidly changing, the challenges ahead will require unique solutions. We surveyed...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

There are an infinite number of connections between the finance and HR functions. Think about it: every...

The business travel industry appears poised for continuing growth and expansion worldwide, influenced...

Knowing what experiences your employees are having, is critical. By continuously measuring your end-users...

Eine weltweite Pandemie hat fast alle universellen Wahrheiten über Arbeit auf den Kopf gestellt. Vor...

How do your customers expect to interact with you today? What do employees need to connect with each...

Our digital world is generating a massive explosion of data coming from multiple communication channels....

Workplace absence costs the UK economy £18 billion in lost productivity every year. With that figure...

Emerging digital technologies are bringing seismic changes to whole industries, and human resources teams...

Legal and security departments share the common goal of protecting an organisation from harm. But, while...