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Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily...

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Technology is everywhere, from playrooms to boardrooms. But people individuals are the hands, hearts,...

The coronavirus pandemic has forced every large company to move knowledge work from their offices to...

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We know medium enterprises have limited resources. That's why we've put together a plan to help guide...

For retailers, using data analytics to align labour resources to customer demand can significantly impact...

There are an infinite number of connections between the finance and HR functions. Think about it: every...

NICE surveyed hundreds of WFM professionals to identify the major opportunities for improvement and innovation....

Workplace gender equality is one of the keys to prosperous societies. It's also central to sustainable...

2020 has been a year without parallel. Extremely testing market conditions, redundancies, furlough schemes...

In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...