Legal and security departments share the common goal of protecting an organisation from harm. But, while...

The days when the person with the most experience in the room made the big decisions are gone. Today...

Staff stay at organizations longer when they feel like their employer has invested in their professional...

Forrester Consulting conducted a Total Economic Impact study to objectively examine the potential return...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Weten welke ervaringen uw medewerkers hebben, is cruciaal. Door het continu meten van de ervaringen van...

Onboarding is the term used by HR professionals to describe the process of helping a new starter integrate...

Why many new jobs will be created, some old jobs will become irrelevant-but every job will change at...

The pace of business continues to accelerate, putting tremendous pressure on companies to respond faster...

As technology enables employees to collect massive amounts of data, users have struggled to adapt to...

Knowing what experiences your employees are having, is critical. By continuously measuring your end-users...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Eine weltweite Pandemie hat fast alle universellen Wahrheiten über Arbeit auf den Kopf gestellt. Vor...

Moving to the cloud is inevitable. Innovative business enterprises and public sector organizations are...